(1) What information we gather from you when you visit our website;
(2) How we may use such information;
(3) Your choices concerning how we may use such information;
(4) The security measures we take to protect such information.
Some information is collected on this site automatically through our technology; other information is collected only when you choose to give it to us. (Ex: when you sign up for or request more information, a specific online transaction or promotion, etc).
Information We Gather Automatically
When you visit this website, certain non-personal identifying information is recorded automatically by the standard operation of our Internet servers in the United States. Information such as the type of browser being used, its operating system, and your computer’s Internet Protocol (“IP”) address (a number that your Internet service provider assigns to your computer whenever you surf the Internet), may be gathered in order to facilitate our online operations and to assure an efficient online experience for you. We may also use or share this information for security purposes to generate group statistics about our user community or as required by US law.
We may use your IP address or other automatically recorded information in cooperation with your Internet provider to identify you if it is necessary to contact you or to bring legal action against you because of violation of “Terms and Conditions” of using this website or for causing injury or interference (intentionally or unintentionally) with our company’s rights or property with other users of this website or anyone else who could be harmed by your activities.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Information You Provide To Us
We may request personal and identifying information from you in a variety of contexts. For example, you may provide such data to us if you
(1) complete an online registration form (ex: various sign-up forms for unlocking, registering for special offers or communications, registering for an account or responding to a survey);
(2) fill out an order form to request information;
(3) register to participate in any online interactive features we may offer;
(4) purchase any products or services from us or another business within our family of companies.
In such cases, the personally identifying information we request may include your name, e-mail address, mailing address and zip code, mobile phone number, other phone number(s) and, where appropriate, a valid credit card number with expiration date (collectively, “Personal Information”). In addition, we may collect other non-personally identifying information such as your date of birth, gender, country of residence, language preference, hobbies and other information regarding your interaction with our site. Of course, you never have to answer any of the questions we ask you (nor choose to take advantages of the services offered on our site), but refusal to do so may limit the products or services we can offer or provide to you.
Your Personal Information
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you may find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you may opt out by sending an e-mail to firstname.lastname@example.org.
Finally, without any specific approval from you, we may develop general aggregate data (ex: data that cannot be used to identify specific individuals) about our user community that is partly based on information about you. For example, hypothetically, you might be one of 1,000,000 customers between the ages of 25 and 35. We may share such aggregate statistics with Solid Surface Company affiliate companies without your consent.
Legal Enforcement Purposes
We reserve the right to disclose your “Personal Information” as required by law or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against you if you are violating the “Terms and Conditions” of use for this website or may be causing injury to or interference (intentionally or unintentionally) with our company’s rights or property, other users of this website or anyone else who could be harmed by your activities.
Safeguarding Your Personal Information
Solid Surface Company cares about the security of your ‘Personal Information.’ We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such ‘Personal Information.’
However, unfortunately, despite many advances in information security technology and procedures, no commercially deployed method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, while we do strive to use modern and commercially reasonable means to protect your “Personal Information”, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
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